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Billing & Payment Options

 

E-bill          Secure, Easy and Convenient

E-bill is the newest way to view and pay your United Electric bill.  Now you can review and pay your bill online 24 hours a day, 7 days a week!

For new users, please click here for more information and to register for E-bill.

Registered already?  Click here to login.

If you need assistance setting up your E-bill login or have questions on use, our friendly Customer Service staff will be glad to help!  Just call 1-888-581-8969 during normal office hours and select option 2.

 

Draft Option

Paying your bill has never been easier.  No more check writing, no more postage and more importantly no more worrying about late charges.  Have your monthly electric bill automatically drafted from your checking / savings account or an accepted credit card. 

For more information, please complete the boxes below and click submit.  A United billing representative will contact you shortly to assist you in setting up your recurring payment draft.

 

What type of recurring draft would you like information on?

Tell us how to get in touch with you:

Account #

Name

* Required

E-mail

Telephone

* Required

FAX

 

Pay by Phone

Call 1-888-581-8969 to pay your bill by phone.  United Electric accepts personal checks, credit cards and debit cards. (Visa, MasterCard and Discover)

Mail

Mail your check or money order to

United Electric Cooperative, Inc

PO Box 688

DuBois, PA 15801

 

Night Drop Off

 

At your convenience you may drop your payment into the drop off box at United's Headquarters 24 hours a day, 7 days a week.

 

Route 255 & I-80

DuBois, PA 15801

 

Budget Billing

 

Because changes in heating and cooling season can cause your electric bill to rise or fall, the Cooperative's budget billing plan appeals to many members.  The budget billing plan allows you to level out high and low periods on your monthly electric bill by paying a fixed, budgeted amount each month.  You may apply for the budget billing plan at any time during the year, as long as you have a 12 month billing history which has no past due balances.  Your budget amount is generally determined by your monthly kilowatt-hour average for the previous 12 months.  Each April, your monthly budget amount will be reviewed and adjusted if necessary.  All accounts are reviewed periodically throughout the year and are adjusted accordingly.

 

Late Payments

 

If you are late paying your bill, you will be sent a notice from the Cooperative.  If you fail to pay by the date indicated and have not made payments arrangements, a United Electric employee will be sent to your location to collect.  A service fee will be added to your bill.  In the event disconnection is made, a reconnection fee and security deposit will be required before reconnection.

 

Payment Assistance

 

If you need assistance in paying your heating bills during the winter, you may contact the local office of the state Department of Public Assistance for information on the Low Income Home Energy Assistance Program (LIHEAP).  You may also contact United Electric cooperative for more information about this program.